Refund policy

Excerpt from the Ticket Terms and Conditions (sections 4, 5 and 12). The full text is on the Terms page.

4. Refunds and Ticket Transfers

Unless otherwise expressly stated on the page for a specific event, all ticket sales are final.

Tickets are generally nonrefundable and nonexchangeable in the following circumstances:

• A change in the Purchaser’s personal plans;
• Late arrival or failure to attend the event;
• Inability to attend for personal reasons;
• Loss of the ticket; or
• Denial of admission due to a violation of these Terms or the venue’s rules.

The Purchaser may transfer a ticket to another person before the event begins, provided that the ticket is not personalized and the event page does not state otherwise.

A Purchaser who is unable to attend may contact the Organizer by email no later than 24 hours before the scheduled start of the event. The Organizer may, at its sole discretion, consider offering a refund or transferring the ticket value to a future event. Submitting a request does not guarantee that a refund or transfer will be approved.

5. Event Cancellation or Rescheduling

If the Organizer cancels an event and does not schedule a replacement date, the Purchaser will be eligible for a refund of the ticket price. Service and payment-processing fees may be nonrefundable if they were charged or retained by a third-party platform.

If an event is rescheduled, the original ticket will automatically remain valid for the new date. Information about the new date and any available refund options will be sent using the contact information provided at the time of purchase.

Any refund request resulting from an event being rescheduled must be submitted within 14 calendar days after notice of the new date is issued. After this period, the ticket will be considered confirmed for the rescheduled event.

Approved refunds will generally be issued to the original payment method unless otherwise agreed. Processing times may vary depending on the Purchaser’s bank or payment platform.

The Organizer is not responsible for reimbursing additional expenses incurred by the Purchaser, including transportation, lodging, parking, meals, or other related costs.

12. Contact Information

For questions regarding tickets, event rescheduling, or refund requests, please contact:

Organizer: Timeless Creative Studio

Brand: Millennials Vechornytsi

Email: millennialsvechornytsi@gmail.com

By submitting an order and completing payment, the Purchaser confirms their acceptance of these Ticket Terms and Conditions.